Refund Policy

When you shop remotely, you as a consumer normally have a 14-day right of withdrawal from the day you receive your order.

If you wish to exercise your right of withdrawal, you must notify us within 14 days of receiving the goods. You can use the withdrawal function on our website or contact us at info@skillscombined.se .

When contacting us by email, please state your name, order number and which product(s) you wish to return. After you have notified us, the product must be returned without undue delay and no later than 14 days. When exercising the right of withdrawal, the customer is responsible for the return shipping. For products that are not suitable for return for health or hygiene reasons, the right of withdrawal may expire if the product's seal has been broken, when the statutory exception to the right of withdrawal applies.

If the withdrawal is approved, we will refund the payment in accordance with applicable law. We have the right to wait with the refund until we have received the product back or you have shown that it has been sent back.

Complaint

If a product is faulty, damaged or does not correspond to what you ordered, you have the right to complain about it in accordance with applicable consumer legislation. Contact us at info@skillscombined.se and provide your order number, which product the complaint applies to and a description of the fault. Please attach a picture if possible. If your complaint is approved, we will help you further in accordance with applicable consumer legislation.